KYC Compliance Officer

Job Responsibilities:

  • Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment.

  • Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation.

  • Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures.

  • Follow up pending cases according to our internal SLA.

  • Investigating or screening customers against sanctions, PEP, and adverse media.

  • Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed.

  • Product or system enhancement for our CDD function and procedures.

Job Requirements:

  • Proficient English abilities with college degree or above.

  • Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities.

  • Strong team player who can get used to the fast-paced industry easily.

  • This is a 5 working day rotational shift role as we are serving Europe.

Job Benefits:

  • Excellent growth and advancement opportunities.
  • Employee engagement, recognition, and appreciation programmes.
  • Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
  • Comprehensive insurance coverage
  • Festival gifts, Wedding gifts, birthday vouchers, etc.
  • Team Building

Additional Information:

  • Seniority level: Mid-Senior level
  • Type: Full-time
  • Location: Kuala Lumpur
  • Industry: Financial Services, Consumer Services, and Administrative and Support Services

If you are interested in the position, please submit your updated CV to administrator@crazzgroup.com 


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